# 🔁 Returns & Refund Policy – Paradise Hobbies LLC
We want you to love what you collect! Please read our return policy below before initiating a return.
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## 📅 Return Window
Returns are accepted within **14 days** of delivery.
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## 🚚 Return Shipping
- Customers are responsible for **return shipping costs**.
- A **10% restocking fee** applies to all approved returns.
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## ✅ Return Eligibility
To be eligible for a return:
- Items must be **unused**, in their **original packaging**, and include any **tags**.
- A **receipt or proof of purchase** is required.
📬 To start a return, email us at **paradisehobbiesshop@gmail.com**.
Returns must be sent to:
**Paradise Hobbies LLC**
21 E Granville Street
Sunbury, OH 43074
⚠️ *Returns sent without prior approval will not be accepted.*
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## 🚫 Non-Returnable Items
We do **not** accept returns on the following:
- Opened **action figures**
- Opened **TCG products** or **games**
- Items with **broken seal**